Bug Relief

Privacy Policy

Bug Relief Pest Control is dedicated to safeguarding your privacy and upholding the confidentiality of your personal data. This Privacy Statement elucidates our protocols concerning the acquisition, utilization, disclosure, and safeguarding of your information. By availing yourself of our services, you implicitly consent to the procedures delineated herein.

Information We Collect:

We may collect personal information, such as your name, address, contact details, payment information, and property details, solely for the purpose of providing our pest control services. This information may be collected through our website, phone calls, emails, or in-person interactions.

Use of Personal Information:

We use your personal information to:
– Provide pest control services and fulfil contractual obligations.
– Communicate with you about appointments, service updates, and relevant information.
– Process payments and invoices.
– Maintain and improve the quality of our services.

Disclosure of Personal Information:

We may share your personal information with:
– Our team members and technicians to carry out pest control services.
– Third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).
– Legal authorities when required to comply with applicable laws and regulations.

Security Measures:

We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure. We use encryption, secure storage, and access controls to safeguard your data.

Cookies and Tracking:

Our website may use cookies and similar technologies to enhance your browsing experience and gather non-personal information for analytical purposes. You can adjust your browser settings to manage or disable cookies.

Marketing Communications:

We may send you marketing communications if you have provided your consent. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the communication.

Your Rights:

You have the right to:
– Access and update your personal information.
– Withdraw your consent for data processing.
– Request the deletion of your personal information, subject to legal obligations.
– Lodge a complaint with relevant data protection authorities.

Children's Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect or process information from minors.

Changes to Privacy Statement:

We may update this Privacy Statement to reflect changes in our practices or legal requirements. The updated statement will be posted on our website, and the date of the last update will be indicated.

Contact Information:

If you have any questions, concerns, or requests regarding your personal information or this Privacy Statement, please visit our contact page.

By engaging with Bug Relief Pest Control services, you acknowledge and agree to the terms outlined in this Privacy Statement.

Last Updated: 16.02.2024